Trusted by Businesses Across Kerala
We understand every data loss situation, including device type, failure cause, and recovery requirements.
We carefully analyze about each data loss case to identify the exact problem and recovery method. Our specialists examine the storage device, determine the cause of failure, and use advanced tools to recover important files safely.
Fast Help for Urgent Cases
Lost important files and short on time? Contact our Kochi team for quick advice and priority data recovery support.
Safe & Confidential Handling
Business files and personal data stay private. Every device is handled carefully to avoid further damage.
Free Diagnosis & Quote
We’ll check your drive and explain the recovery options. You get the cost upfront before any work begins.
RAID failure doesn’t have to mean permanent data loss. Our engineers reconstruct RAID 0, RAID 1, RAID 5, RAID 6 and RAID 10 arrays — reading disk order, parity, and stripe size before touching your data.
We recover data from failed, damaged, corrupted, clicking, slow, undetected, and inaccessible HDDs. Our engineers handle both internal and external hard drives from major manufacturers. including Seagate, Western Digital, and Toshiba.
Dropped it? Pulled it out without ejecting? If it’s not showing up, we recover files from USB drives and external disks damaged by physical shock, power surges, or corrupted partitions.
SSDs fail differently than HDDs, and most generic tools can’t handle it. We use chip-level recovery for NVMe and SATA SSDs, including encrypted drives and firmware failures.
Frequently asked questions
The data recovery process can take anywhere from a few hours to several days, depending on the type of device and the complexity of the data loss. Simple cases such as accidental deletion or formatting are usually completed faster, while physically damaged hard drives, SSDs, and RAID systems may require additional time. After a free diagnosis, our engineers assess the device and provide an estimated recovery timeframe. To improve the chances of success and avoid delays in the data recovery process, stop using the device immediately and seek professional assistance as soon as possible.
raw format the disk – These messages mean the file system is damaged or unreadable, not that your files are gone. A drive showing RAW, “You need to format the disk before you can use it”, “Drive not accessible” or a wrong capacity often has logical corruption that professional data recovery can fix.
Typical causes are:
- Sudden power loss or unsafe removal of external drives.
- Corrupted partition table or master file table.
- Bad sectors developing on the disk.
- Virus or malware damage.
- Interrupted partition changes or failed Windows updates.
The key rule is: do not click Format. Formatting overwrites structures that recovery tools need, and it reduces your chances. Also avoid running CHKDSK on a drive with important data. It can modify or delete the very records needed to restore your files.
Recommended steps:
- Stop using the drive and disconnect it safely.
- Listen for clicking or beeping, and check whether it is detected in Disk Management or BIOS. If it clicks, or the capacity is shown wrongly, treat it as a hardware issue and switch it off.
- If the drive is healthy, scan it using trusted data recovery software from another drive, and save recovered files elsewhere.
- If the data is important or the drive behaves strangely, hand it to a specialist.
Professionals create a clone of the drive first, which prevents further damage from bad sectors. They then repair or rebuild the partition structure, or scan for file signatures, to bring back documents, photos, videos and databases, often with the original folder structure.
RAW drives caused by physical problems require hardware repair before any software can read them.
If your drive in Kochi, Ernakulam or elsewhere in Kerala shows these errors, a quick diagnosis will tell you whether it is a simple logical fault or a deeper failure, and what the recovery chances are.
Data recovery cost in Kerala typically ranges from ₹1,500 to ₹50,000, depending on the type of storage device, the extent of damage, and the complexity of the recovery process. At our lab, we follow a transparent “No Data, No Fee” policy — you pay absolutely nothing unless we successfully recover your valuable data. Here’s a complete breakdown of what you can expect to pay.
Factors That Affect Data Recovery Cost in Kerala
1. Type of Failure – Logical vs. Physical
Logical failures such as accidental deletion, formatting, corrupted partitions, or virus attacks are simpler to handle and cost less. Physical failures — like a head crash, motor failure, or water damage — require cleanroom-level work and donor parts, making them more expensive.
2. Type of Storage Device
Recovering data from a pen drive or memory card is generally more affordable than hard disk, SSD, or RAID server recovery, which involves advanced tools and expertise.
3. Storage Capacity
Larger drives with hundreds of gigabytes or terabytes of data take longer to scan and recover, which can influence the final price.
4. Urgency of Service
Need your data urgently? Emergency and priority recovery services are available at a premium, while standard service timelines remain budget-friendly.
5. Percentage of Data Recoverable
If only specific files are needed (photos, documents, databases), the scope of work — and cost — can be reduced accordingly.
Why Our “No Data, No Fee” Policy Matters
Many customers across Kochi, Thiruvananthapuram, Kozhikode, and across Kerala hesitate to try professional data recovery because they fear paying for nothing. That’s exactly why our No Recovery, No Charge guarantee exists.
Here’s how it works:
- ✅ Free Evaluation – Bring or courier your device; we diagnose it at no cost.
- ✅ Transparent Quotation – You receive a clear price and success estimate before any work begins.
- ✅ Pay Only on Success – If we can’t recover your data, you owe us nothing.
- ✅ 100% Data Confidentiality – Your files are handled with strict privacy and security.
This policy reflects our confidence in our certified engineers, advanced recovery tools, and proven track record. With a high success rate across hard drives, SSDs, memory cards, pen drives, and mobile devices, you risk nothing by trying us first.
Why Cheap Data Recovery Can Cost You More
Beware of extremely low-cost offers that promise guaranteed recovery. Unskilled attempts on a physically damaged hard disk can permanently destroy your data, turning a recoverable case into an unrecoverable one. Always choose an experienced lab with:
- Certified and trained engineers
- Class 100 cleanroom facilities for physical repairs
- Genuine spare parts and donor drives
- A written No Data, No Fee commitment
Yes, in most cases. A quick format only erases the file index, not the data itself. Your photos, documents, videos and databases stay on the disk until new files overwrite them, so formatted hard drive recovery has a high success rate when you act early. This applies to internal hard disks, external hard drives, pen drives and memory cards.
A full format is different. On modern versions of Windows, it writes zeros across the drive, which makes recovery very difficult or impossible. A drive that was formatted and then filled with new data will also recover only partially.
What to do right after formatting:
- Stop using the drive immediately. Don’t copy, save or install anything on it.
- Don’t reinstall Windows or create new partitions.
- Don’t run repeated scans with several different tools.
- Connect the drive as a secondary disk or hand it to a professional.
Professional data recovery engineers first create a sector-by-sector image of the drive, then scan the image for file signatures and the old partition structure. This protects the original drive and lets them rebuild folders and file names where possible. If names are lost, files are still recovered with generic names, which can be sorted later.
If the drive is also clicking, very slow or detected intermittently, switch it off right away. Running recovery software on a failing drive can cause permanent damage.
If you are in Kochi, Ernakulam or anywhere in Kerala, a local data recovery service can evaluate your formatted drive quickly and tell you the realistic chances. Always save recovered files to a different drive and keep a regular backup in future.
In many cases, yes. A hard drive that is clicking, beeping, not spinning, or not showing up in your computer is usually suffering from a physical fault, but that does not always mean your data is gone. The data is stored on the platters inside the drive, and if the platters are intact, there is often a good chance of hard drive data recovery.
Common causes of a dead or undetected drive include failed read/write heads, a burnt PCB (circuit board) from a power surge, a seized spindle motor, firmware corruption, and bad sectors. Each has a different repair path. A faulty PCB may be fixed by transferring the ROM chip to a matching board. Firmware issues can be repaired with specialised tools. Head failures need the heads replaced with compatible donor parts in a controlled environment.
The most important rule: switch the drive off immediately. Repeatedly plugging in a clicking drive can scratch the platters and turn a recoverable case into a permanent loss. Never open the drive yourself, and do not put it in a freezer, as this popular myth can cause condensation damage.
Recovery success depends on the extent of damage, how the drive was handled after failure, and whether the platters are physically scratched. A professional evaluation is the only reliable way to know your chances.
We handles external hard drive recovery, laptop hard drive recovery, and desktop drive recovery for customers in Kochi and throughout Kerala. If your drive is clicking, not detected, or showing “device not recognised”, bring it in for diagnosis rather than experimenting. The sooner it is examined, the higher the likelihood of getting your files back safely.
What you do in the first few minutes after data loss can decide whether recovery is possible. PCPrompt Data Recovery Kerala
Immediate steps:
- Stop using the device. Every new file written can overwrite the lost data.
- Power it off if you hear clicking, grinding, or beeping. Do not keep restarting it.
- Do not run DIY repair tools like CHKDSK on a failing drive, and do not install recovery software onto the affected drive.
- Avoid opening the drive or trying home fixes such as freezing.
- Contact a professional data recovery service and describe what happened.
Prevention tips:
- Follow the 3-2-1 backup rule: keep three copies of your data, on two different types of media, with one stored off-site or in the cloud.
- Back up regularly using an external drive, NAS, or cloud storage.
- Use a UPS or surge protector to guard against power fluctuations, which are common causes of PCB damage.
- Handle drives carefully. Avoid moving a laptop while the hard drive is active, and keep external drives safe from drops.
- Monitor drive health. Warning signs include slow performance, frequent freezing, unusual noises, and corrupted files. Replace ageing drives before they fail.
- Use antivirus protection to reduce the risk of malware and ransomware.
- Safely eject USB drives and memory cards.
Remember that RAID is not a backup, and even good storage devices eventually fail.
If you have already lost data, PCPrompt provides professional data recovery in Kochi, Ernakulam, and across Kerala for hard drives, SSDs, laptops, pen drives, and memory cards. Acting quickly and avoiding DIY attempts gives you the best chance of getting your files back safely.