External Drive Recovery

External drive (HDD) are used as a secondary form of storage and a reliable backup method. Portable and easy to use, external hard drives typically consist of a standard 2.5″ or 3.5″ hard drive in a simple enclosure with an external port that connects to a computer or other media devices, most commonly via USB. When an external hard drive fails or becomes damaged, Pcprompt Data Recovery has qualified recovery experts with industry-leading and professional external hard disk data recovery services.

Some of the external hard drive manufacturers we work with are:

  • Seagate
  • SanDisk
  • Western Digital
  • Toshiba
  • Samsung
  • Sony, and many others

There are three basic types of external hard drive failure that can result in data loss:

External disk have internal parts moving at high speeds and they can become less reliable as they age. A hard drive’s read/write heads hover just above the surface of the platters that store your data, and if they come into contact with the platters, data loss may occur. In addition to internal wearing out and scratching the platters, other common physical failures include:

  • Spindle that controls hard drive spinning locks up
  • Actuator arms don’t work properly
  • Grinding, clicking, or beeping noises on the drive due to read/write head
    failures

If an external hard drive has an electronic issue, it may stop working entirely or it may report an error message, depending on which of its components have failed. Electronic failures are potentially as serious as physical hard drive failures and should only be handled by experienced data recovery professionals. Some external hard drives experience electronic failure due to:

  • Faulty fans on the drive
  • Power cords not plugged into grounded,
    surge-protected outlets
  • Power surge, preventing your hard drive from being disconnected properly.

External hard drives can also lose data due to non-physical errors that affect how the drive operates. Some of these failures include:

  • Corruption due to a virus attack
  • Accidental Deletion
  • Host system won’t recognize the media v
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