requirements & challenges
The client reported that their system suddenly froze and failed to boot. After restarting, the SSD was no longer detected in the BIOS. The drive had no physical damage, but the controller failure made all stored data inaccessible.
- SSD not detected by the system
- Suspected controller or firmware failure
- Urgent recovery required to continue projects
solutions we provided
Our engineers performed a detailed SSD diagnostic using specialized recovery equipment. The issue was identified as a firmware-related controller failure, preventing normal access to the NAND memory.
Using professional SSD recovery techniques, we accessed the raw memory data and reconstructed the file system structure. The recovered data included project source codes, databases, and important documents.
All recovered files were verified for integrity and securely transferred to a new storage device. The client received complete access to their critical data and resumed operations without major delays.
