requirements & challenges
The client reported that their server would not boot after a power surge. The RAID controller stopped functioning, and the system could not detect the RAID array. Attempts to restart the server caused further logical corruption.
- RAID 10 array with controller failure
- Server not detecting the RAID configuration
- Mixed disk health conditions
solutions we provided
Our recovery team removed all drives from the server and performed a full diagnostic check. Each disk was cloned to secure the data and avoid additional damage.
Since the RAID controller had failed, we virtually reconstructed the RAID 10 configuration using specialized software. Disk order, mirror pairs, and stripe patterns were carefully rebuilt to restore the original data structure.
After reconstructing the array, the file system was repaired, and all essential data was extracted. Customer artwork, invoices, and production files were fully recovered and delivered on a new storage device.
The company resumed normal operations within a short time, avoiding major business losses.
