requirements & challenges
The client required urgent recovery of all project files from a completely dead SSD.
However, the recovery process involved multiple complex challenges.
- SSD not detected in BIOS or external adapters
- Suspected firmware or controller failure
- Critical data including video files and project timelines
- No backup available for ongoing work
- Urgent deadline pressure from multiple clients
Additionally, NVMe SSDs use advanced architecture, making recovery more difficult compared to traditional drives. Accessing raw data without damaging NAND memory required highly specialized tools and expertise.
solutions we provided
Our engineers began with a detailed diagnostic process using professional SSD recovery equipment. The issue was identified as a firmware-level failure affecting the SSD controller.
Using advanced techniques, we accessed the NAND memory directly and extracted raw data. The data was then reconstructed using specialized algorithms to rebuild the original file system.
Special care was taken to recover large video files without corruption. All recovered data, including editing projects and media files, was carefully organized and verified.
